No More Waiting Rooms — Michael Tetreault's New Book on Patient Experience and the Feelings Your Practice Is Creating

Patients walk into your practice every day with two things: feelings and needs. Most physicians are exceptional at meeting the clinical needs. The feelings are where practices win or lose patients — and most medical offices have no idea how much the small moments matter.

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In this episode, Michael Tetreault introduces his new book, No More Waiting Rooms — a customer service and marketing guide for medical offices that want to stop processing patients and start creating the kind of experiences that turn a routine appointment into a story worth telling.

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✅ Each episode of the DocPreneur Leadership Podcast explores the business and leadership side of medicine through candid conversations with physicians, healthcare executives, attorneys, practice management experts, and industry innovators — hosted by Michael Tetreault, Editor-in-Chief of Concierge Medicine Today.

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If you're building, growing, or rethinking a concierge or membership-based practice, this is the conversation you didn't know you needed.

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For general informational purposes only. Not medical, legal, or financial advice. Views expressed are those of the speakers and do not represent Concierge Medicine Today, LLC. Full terms: conciergemedicinetoday.com/tcpp

The DocPreneur Leadership Podcast is produced by Concierge Medicine Today (CMT) — the industry's independent trade publication since 2007. Host of the annual Concierge Medicine Forum.