What a Brandi Carlile Concert Teaches About Practicing Continuous Improvement

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TL;DR: A sound check, live song requests, and a naming regret — what watching Brandi Carlile perform taught me about specific problem-solving, vulnerability, and continuous improvement.

My wife and I got to see the amazing Brandi Carlile perform near Chicago on Friday night.

She is a multi-Grammy award-winning singer, musician, and songwriter — though calling her a solo artist would be a mistake...