The High Performance Podcast

E201 - Steve Hare: Remaining calm through chaos with the UK's highest rated CEO

22 snips
Jul 7, 2023
Steve Hare, CEO of Sage Group PLC and a veteran in financial tech, shares valuable insights on leadership. He reflects on his journey, including a career setback that taught him resilience. Steve discusses the importance of cultivating a strong team culture and introduces the ‘Waiter Test’ as a unique recruitment strategy. He emphasizes the need for humility, communication, and emotional connections within teams, alongside the significance of continuous learning and adaptability to sustain high performance.
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ADVICE

Disagreeing Respectfully

  • Disagree respectfully and focus on the collective good, not personal gain.
  • Overly personal disagreements can hinder progress and damage relationships.
ADVICE

Building a Strong Culture

  • Build a culture of humility and respect, prioritizing the needs of those you serve.
  • Win people over by engaging with them directly and soliciting honest feedback.
ADVICE

Winning People Over

  • To win people over, engage directly and ask what isn't working well.
  • This shows genuine interest and builds trust, leading to honest feedback.
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