Getting to know people on an emotional level by listening rather than talking helps you establish a long-lasting relationship! Tim and Greg explain what you can learn from a hairdresser/barber and use it to build more meaningful relationships with your clients.

In this episode, we talk about…

The power of being quiet and listening to others
Things you can learn from a hairdresser or barber
How can you make the client feel important and empowered

Resources:

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TCF497: The Long & Short of It - Haircut