Identity at the Center #366 - The Digital Transformation of Healthcare IAM with Shawna Hofer
Aug 11, 2025
Shawna Hofer, CISO at St. Luke's Health System with deep IAM and healthcare risk experience. She discusses how identity ties to patient safety. Short takes cover balancing clinician workflows with security. Challenges around IoT and legacy medical devices. The role and risks of AI, upskilling teams, and planning resiliency for automated systems.
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Use Industry Coalitions To Pressure Vendors
- Collaborate industry-wide via groups like the Healthcare Sector Coordinating Council to raise security expectations.
- Use collective standards and contractual requirements to push vendors to design more secure devices.
Experiment With AI In A Lab First
- Pilot AI in low‑risk, experimental labs to understand identity changes before broad rollout.
- Design authentication for new form factors (ambient devices, whiteboards) rather than forcing passwords.
AI Shifts Roles From Manual To Analytical
- AI will change job tasks more than eliminate work; roles shift from manual to analytical.
- Embracing AI can free teams to focus on higher‑value security analysis and risky behavior detection.