Becker’s Healthcare Podcast Agentic Healthcare and Building AI Advocates to Navigate Healthcare with Eric Marton
Mar 28, 2026
Eric Marton, founder and CEO of Agentic Healthcare, builds AI-powered patient advocates to help people navigate U.S. healthcare. He talks about how the idea began, real-world deployments like Teleport Health, and practical AI use cases such as ambient listening, records access, and privacy-forward integrations. He stresses patient-centered strategy and why leaders must move quickly to adopt these tools.
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Personal History As A Healthcare Navigator
- Eric Marton often acted as an unofficial healthcare navigator for thousands of patients and families, which shaped his view of system complexity.
- That hands-on experience motivated Agentic Healthcare to build AI advocates that actually do work for patients, not just give recommendations.
Patient-Representing AI Agents To Fix Fragmentation
- Agentic Healthcare aims to put enterprise-level AI agent power directly into patients' hands to optimize interactions across fragmented U.S. healthcare.
- Their vision is AI agents that represent patients, wait on hold, schedule specialists, and get work done on behalf of users.
Start AI Rollouts As Employee Benefits
- Employers can deploy the platform as a workforce benefit to improve engagement, health, and plan design insights.
- Agentic is starting with a large publicly traded company to deliver Teleport Health to employees and measure organizational impact.