Welcome to our DSO series on Growth in Dentistry! Each month, we'll sit down with a leader in the DSO space and learn from their perspective and expertise. Teresa Williams from Dental Express joins us today to speak on downtime in a DSO and how it can differ from a single dental practice.
We discuss:
- How to put patients first to increase loyalty
- Is having a total PPO or FFS office best, or a mix of the two?
- Why empathy and responsiveness are key to building trust in patient loyalty
- How to accommodate the messaging in your marketing to reassure patient concerns proactively
Connect with Theresa on LinkedIn: https://www.linkedin.com/in/teresa-williams-m-l-s-4bb62136/.
Get a $50 gift card when you see a demo of DI: get.dentalintel.net/podcast.
Growth in Dentistry: A Dental Intelligence Podcast