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“If Attribution Worked, Nobody Would Fight About It” – with Matthew Sciannella

Feb 24, 2026
Matthew Sciannella, VP of Innovation at Refine Labs and demand-generation expert, explains why attribution falls short and advocates for incrementality testing. He discusses why better product marketing drives demand, how AI can amplify bad motions, and why clean data and fundamentals like thoughtful outreach matter more than noisy metrics.
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ANECDOTE

When Leadership Forces The Wrong Motion

  • Carolyn recounts being forced by leadership to pursue a lead-gen play that didn't fit their enterprise motion and Refine Labs pushed back.
  • The agency agreed to run the requested tactic but warned they'd never run it that way again, illustrating tensions between constraints and strategy.
ADVICE

Design Ads For Platform Realities

  • Tailor ad creative and offers to platform constraints like mobile-heavy LinkedIn traffic.
  • Matthew notes LinkedIn impressions are mostly mobile, so conversion paths must be frictionless and mobile-optimized (single-line forms, lead gen forms).
ADVICE

Balance Performance Plays With Long Term Brand

  • Balance short-term performance (offers, sales alignment) with long-term brand work and model both timelines for finance.
  • Use experiments and historical modeling to show brand improves marketing ROI period over period, even with long sales cycles.
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