Regardless of the process you are trying to automate, it's likely that you are migrating from another system, be it Excel, email, or a legacy application. In this episode we have two subject matter experts that discuss the importance of modifying the process vs. modifying the platform to maximize your outcomes and minimize your risks.

Topics

00:00 Welcome/Introduction
04:59 Overview
09:10 Developer awareness
12:24 Examples
15:19 What works
17:21 Business smart customization and the customization register
23:05 Metrics
24:44 Where to find out more
27:48 Balancing the transformation
31:07 Contact info
31:52 Outro

Links

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Process vs Platform with Harshdeep Garg and Raghuveer Moorthy