Why can’t dad unmute himself on Zoom?

Your dad’s dog is barking in the background, but he doesn't know how to mute his video chat. Your uncle can’t get Netflix working on his new SmartTV. And grandma still can’t find where her favorite songs are stored on her tablet. Why is your family always depending on you for tech support? Sometimes design, technology, and getting older doesn't add up. And if design is failing older generations, it will eventually fail us all.

In this episode: 

Wireframe producer Miriam Johnson and host Khoi Vinh chat about the risks and rewards of designing for older users. 

UX Researcher Michelle Brown is helping her parents install a new surveillance camera when she learns there's a much bigger problem. 

Dr. Jeff Johnson believes there is a right way to design for an ageing population; he co-wrote a book about it. 

Mike Duggan is a senior user who feels like Spotify wasn't made for his generation. 

Sophie Kim, a designer at Studio Red, made a music app just for people like Mike. 

Don Norman, tech and design expert, says that when we talk about designing for the elderly, we've got it all wrong.

Read the PDF transcript of this episode.

Wireframe reveals the stories behind user experience design and how it helps technology fit into our lives. It’s a unique podcast for UX/UI designers, graphic designers, and the design-curious. Hosted by Khoi Vinh, one of Fast Company’s 100 Most Creative People in Business.

Learn more about designing with Adobe XD at adobe.ly/tryxd.