"Merchants Are From Mars, Vendors are from Venus" Pt. 1

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai

In the online fraud prevention industry, there seem to be two different groups of professionals. Those fighting fraud "on the ground" for merchants, fintech, and/or marketplaces. And, those supporting & often selling anti-fraud technology to them. While both groups are on the same "side" of fraud (preventing it vs. committing it), their perspectives, their career goals, and their communication styles are very different.

In this replay of a an episode that first aired on the "Online FraudCast" in May 2019, Karisse provides a 10,000 foot view of the sales/merchant landscape, and lessons they can each learn to improve their experiences with the other group within our industry.

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

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She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.