Consider This from NPR

A Mental Health Hotline In Israel Has Been Overwhelmed Since The War Started

Oct 23, 2023
Emi Palmor, chair of Natal, has dedicated her career to addressing mental health in the wake of trauma. She discusses the overwhelming demand for mental health support in Israel, revealing how the helpline has surged with calls during the recent conflict. Emi highlights the shared trauma affecting both callers and staff, shedding light on the emotional toll of war. The conversation also touches on the challenges of navigating mental health stigma and the unique experiences of different communities in Israel during these turbulent times.
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ANECDOTE

Emi Palmor's Fear

  • Emi Palmor, chair of Natal, shared her personal experience with fear.
  • She described closing her shutters and feeling afraid of shadows, highlighting the widespread impact of the war.
INSIGHT

Retriggered Trauma

  • Natal, an Israeli helpline, saw a surge in calls, not just from those near Gaza, but from previously traumatized individuals.
  • This suggests that existing trauma is being retriggered by the current conflict.
INSIGHT

Natal's Emergency Mode

  • Upon missile attacks, Natal shifts into emergency mode, increasing staff and broadcasting their availability.
  • This proactive approach ensures immediate support for those experiencing trauma.
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