
The Impulso Podcast E33: [Unfiltered CTO talks] US vs China team culture, business design, loneliness, the future
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Oct 6, 2023 Shaolin Zheng, founder and CEO-level technologist from NextBillion.ai, and Chao Gao, a seasoned tech leader with 12+ years in startups and fintech, discuss culture clashes between US, China, and Singapore teams. They talk about differing decision styles, how business model design shapes operations, the personal costs of leadership, and navigating fundraising and consolidation in 2023.
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Different Tolerance For Uncertainty
- Chinese teams embrace fast change and accept frequent failure as part of discovery.
- U.S. teams often demand certainty and data before committing to risky product bets.
Culture Follows Hiring And Business Design
- Hiring background and company stage shape willingness to change more than nationality alone.
- Mature firms take long decisions because choices have multi-year impact, so teams expect rigorous justification.
When To Design Versus Trial
- Fast-moving markets allow “no-design” experimentation and luck to uncover opportunities.
- Mature markets require upfront system and business-model design to avoid costly mistakes.



