Productivity Pitches #6: What can central government do to improve productivity in public services?

Productivity in public services has never been more important. Most services are struggling to return to pre-pandemic performance levels, and the new Labour government has indicated that spending will remain tight. Improvements in performance will likely come from frontline workers finding new, innovative ways of delivering services. So what can be done to improve productivity? By highlighting outstanding examples of innovation across public services, Productivity Pitches, a series of events hosted by the IfG, aims to share and support ways to improve performance levels. This event was the sixth in the series and focused on central government. Each speaker had 10 minutes to present their innovation, followed by 10 minutes of audience questions. The chair and a guest from The Productivity Institute – which is kindly supporting this event series – brought together the common themes from the pitches and discussed the lessons for improving productivity. The speakers for this edition of Productivity Pitches were: Brice Dassy and Dominic Lague on how the Infrastructure and Projects Authority (IPA) has recently started using the Cabinet Office-developed Government Reporting Integration Platform (GRIP) to simplify and speed up the data collection and sharing process for major projects, providing ministers with more timely and relevant information than under the previous system. Neil Lloyd on The National Underground Asset Register (NUAR), the first centralised record of all assets that are buried under the ground. When fully implemented, the NUAR will save a range of government agencies time and money when carrying out vital road works and other construction projects. The event was chaired by Emma Norris, Deputy Director at the Institute for Government. Institute for Government. Bart van Ark, the Managing Director of The Productivity Institute, joined the discussion of common themes. Productivity Pitches is kindly supported by The Productivity Institute.