91. Operation Fundamentals & PMS Industry Trends

We’ve got Frank Bosi on the show, he’s the Senior Director of Partner Development over at Hostfully. We dive into his super interesting background in hospitality and property management, talk about what really makes a great host, and get into how Hostfully helps with that through their property management software. We also chat about automation, how to level up your guest experience, and what’s changing in the world of property management tech. Lots of great tips in here, whether you’re just starting out or have been doing this for a while, definitely worth a listen!

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Patryk Swietek

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