Ep139: What should banks be planning and prioritising for 2021?

Terry Duffy, SVP & GM Digital First Software and Services, NCR

This year, banks and financial institutions had to determine how to operate remotely, make branches safe, and shift to a hyper focus on digital. What will 2021 bring – what are the priorities and the planning needed? Terry Duffy of NCR discussed the outlook for next year with Robin Amlot of IBS Intelligence.