In this episode, I talk with Fran Brzyski, the CEO and co-founder of Hark, a feedback intelligence platform that turns customer stories into business insight. Fran shares why believing in yourself (even when it feels a little crazy) is what it really takes to build something great. We also talk about scaling empathy with AI, trusting your gut as a founder, and learning how to scale yourself before scaling your company.
The Scaling CEO