Post-Covid Impact on e-Commerce Sales & Fraud rates

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Sales volumes online grew rapidly by 30% in 2020 due to the impact of Covid-19 internationally. Now, 2 years later, as the majority of countries & consumers return to "normal", the growth rate of online business is now normalizing.

• How annual sales by category are projected to decrease compared to the last 2 years, while some categories will become the strongest by 2025
• The impact of these rises & decreases may impact company valuations, lay-offs, and cost-cutting; however, fraud attempts are not decreasing at the same rates
• What these statistics can mean for the online fraud and Trust & Safety industry, and why it's important to understand the impacts of these trends on overall company losses. -Not just in chargebacks, but in total losses to revenue such as refund fraud, promo code abuse, ATOs draining stored value accounts, etc.

In this episode, Karisse will also answer a few questions from listeners based on the last 2 Thursday episodes, and will provide a quick recap of the 2nd annual F4 (Fearless Female Fraud-Fighters) Virtual retreat.

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

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She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.