The Hard Shoulder Almost 200k people in arrears for energy bills - Josh Crosbie Reports
Nov 21, 2025
Josh Crosbie, a dedicated reporter, investigates the chilling effects of rising energy costs, revealing that over 180,000 households are falling behind on electricity bills. He shares firsthand accounts from Dubliners who are resorting to short heating bursts and layering clothing to cope with escalating expenses. Expert insights highlight strategies for reducing bills, while charities report a surge in demand for assistance. The discussion also uncovers the bleak reality faced by older adults at risk of energy poverty, emphasizing the need for targeted support.
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Boiler Failure Forced Short-Term Electric Fix
- Ray's boiler broke so he bought electric fan heaters as a temporary fix for warmth.
- He now faces higher upcoming electricity bills and sits on the heater to thaw after outdoor work.
Layering And Rationing Heating At Home
- A disability benefit recipient wears multiple layers and delays heating to manage costs.
- They ration heating to short evening periods and prioritize essential appliances like the fridge.
Arrears Spike Across Electricity And Gas
- CRU data show 187,300 electricity customers were 90+ days behind, a rise of 26,000 year-on-year.
- Gas arrears mirror this with about 180,000 customers and average gas bills near €190.