
The Immortal Life of Agencies Rory Sutherland: Where does innovation really come from?
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Feb 15, 2024 Join Robin and Rory Sutherland as they dive into the barriers to innovation in agencies, accidental innovations like Viagra, value of inefficiency, and aligning briefs to organizational needs. They touch on commercial innovation, avoiding convention, and a powerful observation about annual reports.
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M&S Advertising Vs Store Experience
- Rory recounts a planner who felt M&S sold great clothing but undermined premium pricing with utilitarian stores.
- That planner threatened to withhold advertising until M&S fixed flooring and lighting to support premium positioning.
Push Beyond Procurement's Straightjacket
- Challenge procurement-driven briefs by proposing solutions that may not be pure advertising.
- Avoid narrowly comparable pitches that reward lowest cost over best problem-solving.
Don't Land Great Ideas In Landfill
- Creative work that is rejected often ends up unused despite being valuable elsewhere.
- Advertising needs a marketplace (an 'advertising Carnaby Street') to sell ideas beyond the original brief.

