Moylan's Arrow: How Leaders Remove Friction and Design Better Environments

Moylan’s Arrow explores how one small design decision removed friction for millions of people and what it can teach us as coaches and leaders about environment design. Drawing inspiration from the real life story of Jim Moylan, this episode unpacks why leadership is less about telling people to “figure it out” and more about creating conditions for great work to occur. You’ll learn how to spot hidden friction and leverage the right people in your organization to remove it.

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