Everybody in the Pool

E124: Disaster Recovery Gets a Tech Upgrade with Tessi

Feb 26, 2026
Susan Hunt-Stevens, founder and CEO of Tessi, builds an AI-driven platform to speed post-disaster home repairs. She talks about using aerial and phone imagery for 24-hour damage assessments. Conversations cover tackling contractor fraud, coordinating patchwork funding, partnering with volunteer relief groups, and seizing repairs as chances for climate-resilient upgrades.
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INSIGHT

Why The Current Disaster Repair System Fails

  • The post-disaster home repair system is broken because increasing disaster frequency overwhelms manual, paper-based processes.
  • Susan Hunt-Stevens saw repeat cases where homeowners paid contractors who never showed up, revealing systemic scalability and fraud problems.
ADVICE

Get Damage Estimates Within 24 Hours

  • Use fast, image-driven damage assessments to replace multiple in-person inspections and speed repair decisions.
  • Tessi combines satellite, fixed-wing, drone, and phone imagery with AI to produce work orders within 24 hours.
INSIGHT

Contractors Are The Key Customer

  • The marketplace's ultimate customer is the labor providers because without verified jobs and funds they cannot mobilize.
  • Tessi verifies funds and presents priced jobs so contractors can accept work confidently and scale.
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