this is work 724 charisma vs connection: what really builds trust at work?
Jun 23, 2025
In this engaging discussion, Scott Smith, a member of the Boldside team and a strong connector, delves into the nuances between charisma and genuine connection in the workplace. He emphasizes that while charisma can feel self-serving, authentic connections truly build trust. The conversation highlights the importance of presence and curiosity, offers tips for asking meaningful follow-up questions, and discusses why effective communication from leaders can foster a collaborative environment. Tune in for insights on enhancing relationships at work!
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Norm Hewitt's Genuine Connection
- Scott contrasted a semi-celebrity's disappointing self-focus with Norm Hewitt's genuine interest.
- Norm's connection came through his deep desire to understand and appreciate others.
Be Genuinely Interested in Others
- Choose to care more about others than yourself in conversations.
- People remember you when you show genuine interest by asking about them.
Ask Curious, Present Questions
- Avoid "me too" responses to others' stories; ask curious questions instead.
- Stay present and follow conversational threads to ask meaningful, genuine follow-ups.
