Fixing the Way Work Really Gets Done: Dynamic Work Design

In this episode of Executive Edge, Greg Anderson speaks with Don Kieffer—former Harley-Davidson executive, MIT Sloan senior lecturer, and co-creator of Dynamic Work Design about why so much work slows down inside organizations.

Don shares lessons from the factory floor, the executive suite, and decades of advisory work to explain why traditional org charts and process models fail to reflect how work really happens. He introduces Dynamic Work Design as a practical way to make work visible, reduce friction, and keep progress moving—especially in complex, knowledge-based environments.

A focused, insight-rich conversation for leaders looking to cut through bureaucracy and redesign work so results come faster and more naturally.