The Westminster Tradition Mike Kaiser, former DG of Department of Premier and Cabinet (Qld)
Dec 30, 2024
Mike Kaiser, the former Director General of the Department of Premier and Cabinet in Queensland, shares insights from his extensive career in public service. He discusses the complex relationship between political offices and public servants, emphasizing the need for better communication. Kaiser delves into the ethical dilemmas of the RoboDebt scheme and the importance of accountability. He critiques public sector inefficiencies and highlights the significance of effective leadership. The conversation also addresses necessary reforms in leadership competencies to enhance public service delivery.
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Fail Gallantly Award
- Mike Kaiser instituted a "fail gallantly" award in his departments.
- This award recognized those who took risks in the public interest, even if they failed.
Briefing Note Advice
- Public servants should write briefing notes with recommendations.
- Let ministers accept or reject the advice, don't preemptively incorporate their views.
RoboDebt's Root Cause
- RoboDebt involved good public servants lulled into doing bad things.
- This was due to cultural pressures, not inherent malice.