A continuation of last week's Talking Stick episode, this week we get more specific on three ways customer's behavior using technology has changed and how we need to adapt. In summary, they want to stay where they are, one size does not fit all, and they want to feel like one in a million. Listen in to understand the strategies you'll need to keep up and be ready for the future. Until it changes again.

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Music by Jawn

522: Talking Stick- Customer Behavior Gap Part 2