True workplace culture transformation begins not with increased control, but with the radical act of letting go. Jessica Kriegel, Chief Strategy Officer at Culture Partners and author of Surrender to Lead, joins the show to share the “flashpoints” that redefined her leadership journey, from failing as a high-achieving executive at Oracle to finding emotional sobriety. She challenges the “work harder” muscle that often leads leaders into the “action trap,” offering instead a framework based on transparency, truth-telling, and leading with love. This conversation explores how surrendering the need for control allows leaders to foster psychological safety, navigate difficult transitions like mass layoffs with integrity, and drive sustainable business results by focusing on the beliefs that truly motivate human performance.