The Daily Work of Leadership with Jon Dario

Feb 17, 2026

54:00

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On this episode of Quality Time with MoreSteam, Jon Dario joins the show. Jon is currently the CEO of Edison Properties. He has also spent over 30 years translating operational excellence principles across industries most people think are completely different. For example, Jon ran Gap's busiest store in New York City. He oversaw 240 locations and $1.7 billion in business at Travelex. Plus, he's got experience in banking and real estate.

Regardless of the industry, Jon has noticed one problem that never goes away. How do you get consistent results when everything is moving fast and nothing ever slows down? Strategy sounds great in the conference room. But when that strategy hits the floor, things can fall apart. Jon and Dan explore why that happens. They also talk about leader standard work and daily rhythms that actually help. Jon explains what it takes for people to feel safe enough to try new things and occasionally fail.

This episode covers the stuff that makes leadership so challenging. Jon doesn't pull punches, and he's got the stories to back it up. Of course, this is Quality Time with MoreSteam, so there's some college football in the mix. Oh, and we'll have you singing a jingle you haven't thought about since the 90s. You're welcome.

If you want operational excellence that's honest and real instead of theoretical and rehearsed, this is the episode for you.

In this episode, you will hear about:

1:41 - Meet Jon Dario

4:40 - Universal management challenges

6:10 - Getting strategy from the executive suite to the store floor

8:22 - Effective communication strategies for leaders

10:48 - Authentic humility in leadership

13:44 - Multiple locations and leader standard work

15:11 - Effective huddles in a fast-paced environment

18:20 - Giving people the freedom to try

21:24 - We Are Penn State

24:28 - The manager's core purpose