Becker’s Healthcare Podcast Standardizing Care and Expanding Specialty Services at Cleveland Clinic Martin Health
Mar 20, 2026
Dr. Chirag Choudhary, Vice President and Chief Medical Officer at Cleveland Clinic Martin Health, leads clinical operations across a three-hospital system. He discusses standardizing care with data and team alignment. He covers recruiting specialists for vision and fit. He explains when to build local specialty services versus using a wider network. He highlights coordinated referrals, virtual consults, and a safety-first culture.
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Standardize Care By Starting With Data
- Standardizing care across three hospitals starts with data-driven capacity, quality, and community demand analysis.
- Chirag Choudhary used these metrics to align physician, nursing, and operations leaders and sequence capital investments for consistent care.
Recruit Specialists By Selling Vision And Support
- Recruit specialists by clearly articulating the program vision and how the physician will grow the service.
- Ask candidates what they want to know, align on professional and family needs, and offer strong onboarding and operational support.
Onboard New Clinicians For Immediate Productivity
- Ensure new clinicians are productive from day one by providing complete operational, nursing, referral, and onboarding support.
- Avoid forcing new hires to spend months learning system navigation by pre-establishing workflows and staff support.