Build a Better Agency Podcast

EP 466: Building relationships that attract right-fit clients to you with Matthew Kimberley

7 snips
Sep 9, 2024
Matthew Kimberley, an expert in helping agency owners find right-fit clients, shares insights on building authentic relationships aligned with agency values. He introduces the 'Red Velvet Rope Policy' to clearly define ideal clients. Kimberley emphasizes the importance of nurturing relationships and maintaining trust in client interactions. The discussion includes strategies to avoid lowering standards for tough times, ensuring agency owners can focus on clients who truly excite them while fostering connections that drive sustainable growth.
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ANECDOTE

Reworking A Classic For Consultants

  • Matthew described evolving Book Yourself Solid to fit coaches and consultants specifically.
  • He and Michael Port reworked the original system into a consultants-focused edition.
ADVICE

Use A Red Velvet Rope Policy

  • Create a Red Velvet Rope policy that defines the client personality traits you will and won't work with.
  • Refuse clients who habitually drain your time or clash with your working style to protect long-term momentum.
INSIGHT

Hire For Character, Not Circumstance

  • Prioritize inherent characteristics (e.g., coachability) over circumstances (e.g., current budget).
  • Clients with the right traits produce better results and longer partnerships.
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