Think Fast Talk Smart: Communication Techniques 14. Be Better At Work: How to Communicate Better With Coworkers and Employees
17 snips
Jul 2, 2020 
Bob Sutton, a Stanford Professor of Management Science and an expert in organizational behavior, joins the discussion to unravel the complexities of workplace communication. He emphasizes the importance of minimizing "friction" to enhance collaboration. Sutton shares strategies for improving meeting effectiveness and fostering psychological safety, urging leaders to create environments where every voice is heard. He underscores the need for clarity and empathetic communication, especially during challenging times, to boost team cohesion and productivity.
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The Changing Nature of Work
- Remote work reveals a more complete version of individuals.
- This presents both challenges and opportunities for organizational design.
Effective Meeting Practices
- Improve meetings by tracking talking time, questions asked versus statements made.
- Prioritize asking questions like David Kelly, IDEO founder, did.
David Kelly's Meeting Style
- David Kelly, IDEO founder, spoke minimally in meetings.
- He focused on asking questions to encourage participation.
