Microsoft Mechanics Podcast

How Microsoft Agent 365 works

Dec 9, 2025
AI agents act like coworkers with identities, email, OneDrive and Teams presence. See how agents handle procurement, approvals, research and updates while working in parallel with people. Learn about identity provisioning, contextual decision data, and visual tools to track every action. Discover controls for least-privilege access, continuous risk evaluation, and a unified admin control plane to manage agents at scale.
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ANECDOTE

Procurement Agent Onboards And Executes Purchase Order

  • Jeremy Chapman describes a procurement agent onboarding from the company agent store and asking for supplier policies and playbooks.
  • The agent used its own Teams account to request policy files, recommended suppliers using WorkIQ data, created a purchase order, and logged it in SharePoint Excel.
INSIGHT

Agents Get Full Microsoft 365 Identities For Real Interoperability

  • Agents receive unique Microsoft 365 identities and apps so they can interoperate like coworkers while staying isolated.
  • Each agent gets Entra identity, email, calendar, OneDrive, Teams, and WorkIQ context to act autonomously within organizational tools.
ADVICE

Use Agent 365 Control Plane To Enforce Security

  • Run agents on the Agent 365 control plane to enforce your security and compliance rules.
  • Use Least Privilege Access, conditional access blocking, integrated data protection, and resilience safeguards to limit agent access and data loss.
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