Freight 360 How Clear Policies On Detention And Layover Save Headaches | Final Mile 133
Mar 10, 2026
Clear policies on detention, TONU, and layover rules are debated with real case scenarios. They unpack who owes compensation when appointments change and how documentation and bonds affect disputes. Lowball rate offers and negotiation tactics for long hauls come up as practical, money-saving topics.
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Always Document TONU Detention And Layover Rules
- Do set clear expectations for TONU, detention, and layover before a truck arrives.
- Nate Cross recommends confirming detention procedures, check-in/out on the BOL, and cutoff times so drivers know when they can bail or bill TONU.
Carrier Waited Four Hours Then Left Before Product Was Ready
- Carrier checked in at 10 a.m. for a 5 p.m. pickup and waited; shipper said product wasn't ready and communication failed.
- The driver left after four hours and the shipper called at 9:30 p.m. saying product was ready, illustrating poor coordination costs.
Put Detention Mechanics On The Rate Confirmation
- Do include explicit detention mechanics on every rate confirmation, including free time and the cutoff between detention and layover.
- Benjamin Kowalski says specify check-in/check-out times and whether two free hours apply so carriers can calculate owed detention or layover.