The Informed Life Michael J. Metts on Writing as Design
Dec 8, 2019
29:19
My guest today is Michael J. Metts. Michael designs digital products and services, with a focus on the impact of writing on the user’s experience. He and co-author Andy Welfle have written a new book on this subject. In this conversation, Michael and I discuss the relationship between writing and design, and how being more aware of how we use language can make us more effective.
Show notes
- Michael J. Metts on Twitter
- Michael J. Metts on LinkedIn
- Michael J. Metts on Instagram
- Michael’s blog
- Writing is Designing: Words and the User Experience, by Michael J. Metts & Andy Welfle
- Card sorting
- Tree testing
- The Informed Life Episode 11: Lisa Welchman on Governance
- Microsoft Word
- GOV.UK highlighter method
- IA Writer
- Ulysses
- Markdown
- Slack
- Microsoft Teams
Disclosure: I received Michael's book for free as a previous Rosenfeld Media/Two Waves author.