Learning Uncut

165: Personalising Leadership Development – Mark Saddic and Terra Wallace

Mar 24, 2025
Join Terra Wallace, Head of Education at U.S. Bank, and Mark Saddic, leader of Leadership and Organizational Effectiveness at CCI Consulting, as they redefine leadership development. They discuss the shift from one-size-fits-all programs to personalized experiences that foster individual growth. The conversation highlights the importance of open communication, managerial support, and how effective coaching can drive engagement. They also explore measuring success through tailored feedback and the need for a human-centered approach in developing inclusive talent initiatives.
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INSIGHT

Flexible Leadership Development Approach

  • Individual autonomy and business needs balanced naturally via high-performer engagement.
  • Leadership development can include non-leaders by recognizing diverse ways to lead work.
ADVICE

Flexible Coaching Based on Feedback

  • Leave coaching topics adaptable and voluntary to meet participants' actual needs.
  • Use feedback continuously to tailor group coaching and maximize impact.
ANECDOTE

Hands-Off Leadership by Design

  • Terra let her team and consultants lead without micromanaging.
  • Participants valued having a separate, personal development journey without constant oversight.
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