Lessons From an FBI Tactical Negotiator (with The Black Swan Group Founder Chris Voss)

Chris Voss is one of the world's leading experts on the craft of negotiation.
Chris Voss was the lead international kidnapping negotiator for the Federal Bureau of Investigation (FBI), as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group.
He also served as the lead Crisis Negotiator for the New York City division of the FBI and was a member of the New York City Joint Terrorist Task Force for 14 years. He was also the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group.
He is the author of the books Never Split the Difference: Negotiating As If Your Life Depended On It, as well as, The Full Fee Agent: How to Stack the Odds in Your Favor as a Real Estate Professional.
Today, Chris serves as the CEO, Founder, Instructor, and Keynote Speaker for The Black Swan Group, which you can learn more about here: https://www.blackswanltd.com/
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