I made some big mistakes last year at our conference. For instance, we had "regular" tickets and VIP tickets. While people were hearing empowering things on the stage, some of them had a sign on their table that said "regular." Nobody's regular.
I also set someone up to fail. I asked our photographer to take 178 VIP photos and didn't give them enough time to do it. When I realized it, I sent out an email and told everyone that I failed and offered to give them a refund or retake their photo.
The point is that you WILL make mistakes. The key is are you willing to admit those mistakes and make it right?
