Assistive Technology Isn’t Charity, It’s Smart Business

Too many businesses still treat accessibility as a checkbox. But they may be overlooking a growing market and a chance to build smarter solutions for everyone.

On the first-ever World Day for Assistive Technology, we explore how inclusive design can move from the margins to the mainstream, shaping better tech, products, and services for all.

Joining us is Stevens Chan, Founder and CEO of Dialogue Includes All, a social enterprise shaped by his own experience of losing his sight. Today, he’s a steadfast advocate for accessibility, not as charity, but as a right and a business advantage.

We discuss what assistive tech really means, why inclusive design still struggles to take root in Malaysia, and how businesses can move from designing for people with disabilities to designing with them at the table.

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