On Brand with Nick Westergaard Social Sound Bite: Customers Don't Like When You're Snarky
May 26, 2017
06:37
On this week’s Social Sound Bite – recorded live at the KXIC studios in Iowa City — Jerry and I discussed some new data from Sprout Social on what behaviors customers like most from the brands they follow on social media. Hint: Think twice before getting snarky. Listen for the full sound bite and enjoy these useful links to the news, trends, and tips included in this week’s show.
Beyond the Sound Bite
- New Research Shows Consumers Prefer Help Over Witty Comebacks (Social Media Today).
- Remember, the Social Sound Bite is just the appetizer! On Monday morning we’ll serve up a fresh new episode of the On Brand Podcast.
- Register now and SAVE for Social Brand Forum 2017 — September 14, 2017, at the Iowa Memorial Union. Learn more.
Last but not least …
- Subscribe to the podcast – You can subscribe to the show via iTunes, Stitcher, and RSS.
- Rate and review the show – If you like what you’re hearing, head over to iTunes and click that 5-star button to rate the show. And if you have a few extra seconds, write a couple of sentences and submit a review. This helps others find the podcast.
- OK. How do you rate and review a podcast? Need a quick tutorial on leaving a rating/review in iTunes? Check this out.
Until next week, see you on the Internet!
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