Navigating Sports Business 141. Mike Dillon - Pittsburgh Penguins
Mike Dillon - CFO of the Pittsburgh Penguins - leads a duel role overseeing both finance and strategy for one of the most iconic franchises in the NHL. He and his team work closely with Navigate on advanced fan segmentation and custom research.
He discusses the things NHL teams do well from a revenue standpoint and where there is room for increased sophistication and growth. He also talks about maintaining positive momentum from major moments like the winter Olympics and the success of Heated Rivalry.
Timestamps:
1:15 - Mike's Background
6:30 - Achieving positive outcomes regardless of team success
12:30 - The Penguins outperforming expectations
15:35 - Hockey taking over the conversations
20:30 - Mike's dual role as CFO and head of strategy
23:20 - What hockey gets right
25:30 - Advanced fan segmentation
31:05 - NHL growth in the next decade
36:20 - Rapid Fire Questions
Mike's Pittsburgh Restaurant Recommendations:
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