HR Leaders

Why Most New HR Leaders Fail in Their First 90 Days

4 snips
Mar 19, 2026
Sarah Stary, VP and Global Head of People & Organisation at Swisslog Healthcare, shares leadership lessons from steering global HR transformation. She focuses on standardizing onboarding and recruiting for big impact. She stresses listening, traveling, and building trust before acting. She also explores balancing global consistency with local nuance and preparing teams for AI and shared services.
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ADVICE

Fix The Process Before Introducing AI

  • Start with clear, low-tech rules before adding AI.
  • Sarah agreed interview counts, cognitive tests and grade rules as minimum thresholds, saving AI for later deployment.
INSIGHT

Tailor Communication To Build Trust Globally

  • Clear tailored communication builds trust in international, post-change organizations.
  • Sarah used town halls, the Purple Hub intranet and local face-to-face visits to avoid misunderstandings.
ADVICE

Travel And Listen Before Making Changes

  • Travel and listen before acting to understand culture.
  • Sarah spent months meeting teams globally in person to learn decision styles and cultural norms before executing.
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