Q&A with Josh - April 2025

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In this Q&A session, we dive deep into what's working right now in the web design industry, answering listener questions on topics from SEO to networking strategies, CRM systems, and leveraging AI effectively in your business.

• SEO fundamentals remain largely unchanged despite AI advancements with core principles of good structure and quality content still driving results
• Local networking is most effective when you focus on accessing others' networks rather than directly selling to group members
• CRM systems like 17hats can dramatically improve workflow efficiency through automation of proposals, contracts and client onboarding
• Adding quarterly strategy calls to maintenance plans can generate significant additional revenue while strengthening client relationships
• White label services require consistent value demonstration in communities rather than simply asking for work
• AI is most effectively used beyond just site building – leverage it for business development, finding networking opportunities, and streamlining operations
• The most successful designers focus on helping clients grow their businesses with websites as a tool rather than just delivering websites
• Raising your rates regularly is essential for business sustainability, especially as your skills and results improve

Watch the full replay here