On with Kara Swisher

Is Bing Back? with Microsoft’s Yusuf Mehdi

4 snips
Mar 2, 2023
Yusuf Mehdi, Microsoft's Corporate VP and consumer chief marketing officer, discusses the transformative power of AI and its applications in products like Bing. He delves into the ambitious capabilities of AI, touching on user experiences and the ethical considerations surrounding new technology. Mehdi reflects on the competitive dynamics between Bing and Google, the nuances of AI development, and how Microsoft's partnership with OpenAI is shaping the future. The conversation also highlights Bill Gates' perspective on the evolving landscape of artificial intelligence.
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INSIGHT

Search Categories and Bing's Opportunity

  • Yusuf Mehdi categorized searches into navigational, informational, and deep research/shopping.
  • He pointed out that current search engines often fail to adequately address the latter two, presenting an opportunity for the new Bing.
ANECDOTE

Unexpected Bing Chat Usage

  • Initial excitement for the new Bing was followed by reporters finding issues, particularly with edge cases and unexpected usage.
  • Users engaged in lengthy "social entertainment" chats, revealing limitations in the system's context retention and handling of self-referential queries.
ADVICE

Open AI Development

  • Yusuf Mehdi emphasizes the importance of public testing for AI development.
  • He advocates for releasing technology openly to gather real-world feedback and address unexpected issues.
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