The Indigo Podcast Scott Tannenbaum on Teams That Work
Jan 6, 2021
In this engaging discussion, Scott Tannenbaum, an industrial-organizational psychologist and president of the Group for Organizational Effectiveness, shares his insights on effective teamwork. He introduces the seven key drivers of team performance, emphasizing the importance of capability, cooperation, and psychological safety. Scott dispels myths about team formation, offers practical advice for leaders, and reflects on successful teams like NASA. He also highlights the need for regular debriefing over superficial team-building activities, especially in remote work environments.
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What A Team Really Is
- A team is two or more people with shared goals and interdependence, not just co-location.
- Effective teams deliver results over time while preserving resilience and vitality.
Match Fixes To The Seven Cs
- Diagnose which of the seven C's your team lacks before picking solutions.
- Focus on quality communication: share unique information and use closed-loop checks, not more chatter.
Quality Trumps Quantity In Communication
- High-performing teams often communicate less because they share mental models.
- Quality and unique information matter far more than communication quantity.
