unbillable hours - a podcast about better professional services marketing C2E15 - AI and advisory - some notes
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Jun 6, 2025 Dive into the world of AI as the hosts dissect a pivotal report on its impact in consulting. They stress the need for critical thinking over hype, emphasizing the importance of understanding AI trends and the necessity of reskilling. The conversation shifts to the evolving landscape of professional roles, revealing potential job losses and transformations through AI oversight. Managing client expectations is highlighted, urging professionals to focus on strategic outcomes while navigating the complexities of AI implementation in consultancies.
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AI Economics Still Unproven
- AI investments are massive, but monetization and unit economics remain unclear.
- Costs like data center infrastructure and environmental externalities are often overlooked in AI cost assessments.
Manage AI Cost and Vendor Risk
- Control consumption costs and track AI ROI tightly to protect clients from unforeseen price hikes.
- Assess vendor risks carefully before embedding AI services into client businesses.
User Growth Metrics Are Misleading
- AI user growth stats can be misleading due to redefined user counts and forced adoption.
- Real integrated AI value often hides behind inflated adoption numbers pushed by tech vendors.