The Daily 'Rabbit Hole,' Episode 4: Headquarters
May 9, 2020
In this engaging discussion, Kevin Roose, tech columnist and host, interviews Susan Wojcicki, CEO of YouTube, who has been a pivotal force in the evolution of online video. They delve into the challenges and responsibilities of content moderation, particularly in the context of radicalization and misinformation. Susan shares insights on YouTube's shifting standards and algorithms, which affect creators and the integrity of information. The conversation also reflects on the platform's role in shaping public discourse during the COVID-19 pandemic and balancing diverse viewpoints.
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YouTube's Early Days
- When Susan Wojcicki joined YouTube in 2014, it was primarily an entertainment site.
- She pushed for "freshness" and exploration of new content areas to predict user interests.
Algorithm and Polarization
- In 2015-2016, YouTube's algorithm unintentionally opened the door to polarization and extreme views.
- Wojcicki claimed YouTube initially lacked data suggesting user interest in political content.
Nice Attack and Responsibility
- The 2016 Nice terrorist attack was a turning point for YouTube.
- It marked the first time YouTube prioritized responsibility over watch time by promoting news about the attack.