John Matas, Head of Global Fraud & Risk Operations at Etsy is my guest today & we had a lot to talk about!
This episode is presented by Ravelin.
Part one of our conversation includes:
- Some of the adjustments & notable differences he's observed in his transition from a traditional retailer to a growing two-sided marketplace
- Why John believes fraud/losses in-stores & online have increased so dramatically over the last few years
- Benefits & potential pitfalls of post-transaction investigations
- Tips & challenges in working w/ law enforcement to prosecute bad actors who steal from in-store and online companies
To connect with John on LinkedIn (for networking & collaboration; no solicitations, please!): https://www.linkedin.com/in/johnmatas/
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.
Fraudology Podcast with Karisse Hendrick