This New Way Stop Directing People, Start Designing Systems: How to Design Optimal Work Environments with Daniel Terhorst-North (Lean and Agile Methods Expert)
Aug 12, 2021
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Managers Design Systems, Not People
- Managers don't manage people; they design the system and environment where work happens.
- You can't force people to act, you can create conditions where they'll choose to do great work.
Repeat The Mission Constantly
- Regularly and repeatedly articulate the mission to keep teams aligned and motivated.
- Remind each role what's "in it for me" so people see purpose and personal meaning.
Use Intent-Based Leadership
- Encourage intent-based leadership by having people say "I intend to..." before acting.
- Manage by exception: only intervene when an intention sounds risky or surprising.