EquitAble

Results and Humanity with Crystal Collier - Part 1

15 snips
Dec 15, 2025
Crystal Collier, an executive coach and leader in adaptive practices, discusses the intricate balance between achieving tangible results and honoring the humanity of teams. She emphasizes the importance of emotional intelligence and healthy boundaries in leadership, urging leaders to include team members in the journey to meet goals. The conversation tackles the necessity of clarity and accountability, highlighting how trust is built through honest feedback and understanding diverse needs to foster a thriving work environment.
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ANECDOTE

Clear Feedback Led To Promotion

  • Adriane told two collaborators bluntly that their work was unacceptable and set clear consequences and expectations.
  • One responded with a plan and later advanced to VP; the other did not and vanished professionally.
ADVICE

Make Accountability Clear

  • Use accountability with clear expectations instead of punishing through vague consequences.
  • Provide honest feedback and clarity to prevent confusion, distrust, and loss of good people.
INSIGHT

Leadership As Trust Practice

  • Leadership is a practice demonstrating trustworthiness through clarity, flexibility, and self-awareness.
  • Leaders must de-center themselves and focus on the work while reflecting on their triggers.
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