Behavioral Science For Brands: Leveraging behavioral science in brand marketing.

CBL Rewind: Phil Agnew, host of Nudge, on social proof, curiosity gaps, and ethical influence

16 snips
Dec 24, 2025
Phil Agnew, a Senior product marketer at Buffer and the creative mind behind the Nudge podcast, dives into the fascinating intersection of behavioral science and marketing. He discusses how insights like social proof and curiosity gaps shape consumer behavior. Phil critiques the ethics of influence, drawing lessons from the Theranos case. He emphasizes the power of small experiments for marketers to refine strategies and shares practical tips for using special occasions to boost promotions. A must-listen for anyone wanting to enhance their marketing savvy!
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ANECDOTE

Green Badges Made EVs Visible

  • The UK added a green badge to electric vehicle plates to make them salient.
  • The badge increased perceived popularity and encouraged more people to consider electric cars.
ANECDOTE

Steve Jobs' Labor Illusion

  • Phill watched Steve Jobs keynotes through a behavioral-science lens and saw repeated tactics.
  • Jobs used the labor-illusion by highlighting effort to raise perceived product value.
INSIGHT

Anchoring Shapes Price Perception

  • Anchors shift perceptions and make subsequent offers feel better.
  • Steve Jobs used high anchors (e.g., $999) then revealed a lower price to trigger relief and approval.
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